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In general, a beep code indicates that the system cannot start because
the BIOS is unable to properly configure all the essential hardware
components.
The main problems that cause beep codes are memory and heat related
failures. Use the tables in this document to help determine what the
problem hardware component might be. This may help reduce the time it
takes to find the hardware component that needs adjusted, reseated or
replaced.
| WARNING: |
The steps below should only be attempted by
someone who is familiar with working on PC hardware.
Improper handling of sensitive internal components can
further damage the PC and can introduce the risk of personal
injury. |
Using the proper environment for working on PCs (using ESD precautions
and tools) you can try the following isolative steps to find and correct
the beep errors.
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Turn on the PC.
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Listen and write down the beep code. Also note whether the case
fan is spinning or making strange noises. In some cases, it may
be possible to prevent the beep code by entering the BIOS setup
utility and setting the fan speed to a higher setting (cooling
fins and vents should also be cleaned).
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Turn off the PC by holding the power button for 5 seconds.
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Disconnect the power cord and then disconnect all external cords
from the computer
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Remove the side panel to expose the inside of the computer.
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If the case fan was not spinning, make sure the case fan is
connected to the proper pinouts on the motherboard. Replace the
fan if it was making excessive noise or was not spinning.
If you had to plug in or replace the fan, replace the side
panel, plug in the power cord and turn on the PC. If the beeps
persist, go to the next step.
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Disconnect the power cord and remove the side panel.
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Perform each of the following tasks, in order, until the beeping
stops.
Before starting each task, unplug the power cord and remove
the side panel.
After completing a task, replace the side panel, connect the
power cord, turn on the PC, and listen for a beep code.
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NOTE: |
If removing or disconnecting a
hardware component is found to prevent the beep
code, the associated hardware component is
probably causing the problem. In some cases, a
failed motherboard may produce beep codes associated
with a component other than the motherboard. |
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Clean cooling components that have become clogged with dust.
If beeping persists, continue to the next step.
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Remove a memory module.
If the PC stops beeping, the memory module may be bad, is
the wrong type of memory for the motherboard, or was not
fully seated/connected. Try reseating the memory into the
socket to see if a connection was the problem, otherwise
replace the module.
Remove each memory module, replacing the one that was
previously removed. Once all modules have been checked, if
beeping persists, continue to the next step.
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If your computer has a graphics card, remove it.
If the beep code changes or continues with the same beep
pattern, the video card may still be good. reseat the video
card into its socket and continue to the next step.
If the beep code goes away, the video card may be bad. Try
reseating the video card, making sure it is fully locked
into the connector on the motherboard. If problems persist,
replace the card.
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Remove a PCI card.
If the beep code goes away, the card may be bad. Try
reseating the card into its connector on the motherboard. If
problems persist, replace the card.
Remove each PCI card, replacing the one that was previously
removed. Once all cards have been checked, if beeping
persists, continue to the next step.
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Disconnect hard drives and CD/DVD drive cables (IDE/ATA)
from the motherboard socket.
If the beep code goes away, the cable or socket is probably
bad. Look for bent pins inside the IDE socket on the
motherboard and straighten any bent pins. Try reseating the
cables into the connectors. If problems persist, the drive
itself may be bad and may need to be replaced.
Disconnect each drive cable, replacing the one that was
previously disconnected, until all have been checked. Once
all connections have been checked, if beeping persists,
continue to the next step.
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At this point, the problem probably involves the motherboard
or processor. Make sure any jumpers on the motherboard have
not fallen off their pins and into the case. Make sure
jumpers are set correctly. Otherwise, the PC should be
serviced by a qualified service center.
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